REFUND POLICY

Refund Policy for Book or eBooks

Davincimancode.com does not give refunds to customers who did not receive their download instructions or who have technical difficulties with Book or eBooks. Rather, we will be happy to send you a physical version at no additional cost, plus shipping charges, via "best way" if you did not get your downloading instructions and if you request a physical version by sending us an "Book or eBook problem" email from the "contact us" section of davincimancode.com.

Refund Policy for Physical Products

Davincimancode.com does not guarantee refunds unless you purchased the wrong item by mistake and you contact us by phone at 866-396-2633 within 24 hours of the purchase date and time. You must get an RMA (please read the instructions below) before making a return. If you contact us after 24 hours is up, but before 72 hours is up, we will most likely refund your payment.

Instructions for RMA

Before returning any item(s), you must first obtain a Return Merchandise Authorization (RMA) number from us. To receive an RMA, call us at 866-396-2633 or send us an email. Be sure to include your name, invoice/order number, order date, product number (SKU), quantity and description, along with a brief description of why you are returning the item.

Once we receive your request, we will contact you with detailed return instructions. Upon receipt of the returned item(s), we will inspect the item(s) and/or packaging to determine if a credit is due. After inspection by us, we will notify you via email of our decision and an appropriate credit will be issued.

Refund Amounts

The amount of the refund will be the cost of the item plus tax (but not shipping). The buyer must pay for return shipping.